Support

Service Locator

Electrolux ICON® believes in designing appliances to enhance the lives of those who use them. That philosophy extends to the care and service of our products throughout their lifetime.

As an Electrolux ICON® appliance owner, you have several service options. 

In warranty

If you’re having a problem with your Electrolux ICON® appliance you can speak to a Platinum® Star Service Specialist, who will help with the diagnosis and schedule a service appointment if necessary.

To reach a Platinum® Star Service Specialist, please call:
1-877-435-3287
Monday - Saturday, 8:00 a.m. - 8:00 p.m. (EST)

EXTENDED SERVICE AGREEMENT

If you are enrolled in our Extended Service Agreement, or would like to receive this valuable coverage for up to three full years, please call 1-866-386-5286 to obtain a pre-authorization for service.

OUT OF WARRANTY

If you are currently outside of our manufacturer’s warranty, please enter your ZIP code to find an authorized
Electrolux ICON® Service Provider near you who can assist in getting your product operating with optimal performance.

Service Locator



  • Kitchen Appliances

    Your home is a reflection of you. That’s why we’ve designed our entire line of Electrolux ICON® professional kitchen appliances to be stylish and flexible, with intuitive performance, so you can create a designer kitchen that is exactly right for you.

  • Cooktops

    Cooktops

    • Induction

      From induction cooktops to a professional gas cooktops, Electrolux ICON® cooktops are sleek, powerful and responsive. Professional-style controls and customizable burner configurations offer you the flexibility you need to bring a wealth of cooking possibilities to the table.

    • Induction

      Induction

      Take cooking to a whole new level with an Electrolux® Induction Cooktop. Fit for an experienced chef, our professional induction cooktops feature Custom-Set™ Controls with 15 preset settings for a level of cooking confidence like never before. With Exceptional Temperature Control you can cook delicate foods and sauces to perfection. Additionally, induction cooktop technology is 70% more energy efficient than gas and 20% more efficient than electric.

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    • Gas

      Gas

      Find the stainless steel gas cooktop from Electrolux ICON® that’s right for you. Our gas cooktops put you in control of the kitchen. Featuring two versatile Min-2-Max™ sealed burners delivering optimum heat and double-ring configuration our professional gas cooktops give you superior flame control, so you can prepare a delicate sauce or bring water to a rapid boil with the simple turn of the knob.

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    • Electric

      Electric

      Slide-in or drop-in electric cooktops from Electrolux ICON® are as beautiful as they are functional. With a smooth, glass top and Wave-Touch™ control panel that illuminates with the touch of a finger, our electric cooktops add a sophisticated look to any kitchen. The innovative features of our professional electric cooktops like the Keep Warm Setting and Digital Display Knobs help you serve meals that turn out just the way you planned.

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  • Wall Ovens

    Wall Ovens

    Wall Ovens

    Electrolux ICON® Wall Ovens are as smart and purposeful as they are elegant. With intelligent features such as Wave-Touch™ controls that activate with the touch of a finger, and the exceptional performance of CustomConvect³™ Convection Technology, you’ll find everything you’d expect from high-performance wall ovens.

  • Ranges

    Ranges

    Ranges

    Cooking relies on power and control. With multiple burner configurations, professional temperature control and sleek design options, Electrolux ICON® Professional Ranges - including gas ranges and dual-fuel ranges - are designed to meet your cooking needs while complementing the look of your kitchen.

  • Warmer Drawers

    Warmer Drawers

    Warmer Drawers

    Electrolux ICON® Warmer Drawers open effortlessly with the touch of a finger and are designed with our Custom-Fit™ rack system that lets you warm dishes of various sizes at the same time. Humidity Controls on our food warming drawers keep your favorite foods from drying out, so you can serve them just the way you wanted.

  • Ventilation

    Ventilation

    Ventilation

    Whether you prefer bold and artistic or sleek and subtle, Electrolux ICON® Ventilation Hoods keep your kitchen fresh by removing smoke and heat quietly and quickly.

  • Microwaves

    Microwaves

    Microwaves

    From an over-the-range to a built-in microwave, discover Electrolux ICON® stainless steel microwaves with intelligent design and preprogrammed settings that quickly give you a variety of cooking options — it’s our most versatile cooking tool.

  • Dishwashers

    Dishwashers

    Dishwashers

    Outstanding among quiet dishwashers, our Luxury-Quiet™ Electrolux ICON® Dishwashers operate so gently you’ll never notice they’re on. Featuring Wave-Touch Controls™ and a versatile rack system that lets you clean larger items; our professional dishwashers are the perfect finish to all your meals. And our sleek, stainless steel dishwasher, will fit seamlessly into your kitchen is a breeze.

  • Refrigeration

    Refrigeration

    • French Door Refrigerators

      Electrolux ICON® Refrigerators are designed with thoughtful features like Theatre Lighting, shelves that fully extend, providing you with easy access to all your stored foods, and a variety of organizational options.

    • French Door Refrigerators

      French Door Refrigerators

      Our elegant stainless steel French Door Refrigerators give you the ultimate in performance and beautiful design. With thoughtful features such as the Custom Temp Drawer™ with Cheese and Wine/Sparkling Wine settings and the Most Usable Capacity, it’s the ideal French Door Refrigerator for your kitchen.

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    • Side-by-Side Refrigerators

      Side-by-Side Refrigerators

      Our Side-by-Side Refrigerators give you abundant capacity and enhanced food preservation thanks to thoughtful features such as Full-Depth Glass Shelves and a Divided Crisper Drawer with Dual Humidity Control. You can even customize the exterior to match your cabinetry so that it fits seamlessly into your kitchen.

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    • Under-Counter Refrigerator Drawers

      Under-Counter Refrigerator Drawers

      When you need additional storage space for your favorite foods, our under-counter refrigerator drawers are the ideal solution. Perfect for entertaining, they glide out with ease to store large items such as platters and feature Custom-Set™ Temperature Control, ideal for keeping beverages ready to serve.

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    • Built-In All Refrigerators

      Built-In All Refrigerators

      Our professional-style Built-In All Refrigerator offers premium features such as Sure-2-Fit® Capacity and designer LED lighting. Combine it with its All Freezer companion for maximum food preservation flexibility.

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    • Built-In All Freezers

      Built-In All Freezers

      Sure-2-Fit® Capacity gives you abundant storage space, so you can stock up on your favorite frozen items, while our Pure Advantage® Air Filtration System keep them fresh. Combine it with its All Refrigerator companion for maximum food preservation flexibility.

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  • Wine Storage

    Wine Storage

    Wine Storage

    You don’t have to be a connoisseur to appreciate all the thoughtful features built into our Electrolux ICON® wine coolers. With Custom-Set™ temperature controls, you can maintain the cool, stable temperature you select for your under-counter wine cooler; and with a 48-bottle capacity your wine refrigerator will always have enough room when entertaining.

  • Ice Makers

    Ice Makers

    Ice Makers

    The Electrolux ICON® Ice Maker is designed with our Pure Advantage® Filtration System, which purifies the water, resulting in crystal-clear, restaurant-quality ice.

  • Compactors

    Compactors

    Compactors

    The Electrolux ICON® trash compactors are designed with extra-large capacity to hold more for quick cleanup, and an automatic filtering system that keeps your kitchen smelling fresh and clean. And with its sleek, contemporary look, our stainless steel trash compactor will fit perfectly into any kitchen.